SHIPPING & BILLING INFORMATION We ship via UPS. Click map to view approximate transit times for Ground Shipping. We also ship to Canada. Sorry, UPS does not furnish a US to Canada transit map. Illinois residence will be charged sales tax. We accept Visa and MasterCard. Our site is hosted through Yahoo! Merchant Solutions. Yahoo! uses industry-standard SSL encryption to transmit credit card information securely! If you would prefer to place your order over the phone, please call us with your order and credit card information and we'll gladly proceed with your order. CONTACT INFORMATION If you have any questions about your order, please phone or e-mail us. info@bizregards.com REFUND & RETURN POLICIES PERSONALIZED SUBLIMATED PRODUCTS Due to the nature of the personalization of each product, please contact us immediately with any concerns and we will review the situation. If product is damaged due to shipping, a claim will have to be filed with the shipper. OUR ADDRESS Biz Regards 3013 S. 24th Avenue Broadview IL 60155 708-343-2146 Phone Hours: 9:00 a.m. to 5:00 p.m. (CST) M-F